E

Is EE trustworthy?

ee.co.uk

EE is a UK mobile network and broadband provider, as well as a technology retailer. It sells smartphones, SIM-only plans, fibre broadband and smart tech. The EE One package bundles mobile, broadband and TV.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

83 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
44%
Good
46%
Average
6%
Poor
2%
Bad
2%

Checkuno Insights

Staff

Interactions with employees are discussed regularly. Consistency between departments and complex issue handling are recurring topics.

Customer service

Support interactions are a recurring discussion point. Clarity of explanations and resolution timing are mentioned regularly.

Service delivery

Installation and ongoing service are described in varying ways. Outages, installation issues and service gaps are recurring themes.

Pricing

Pricing and value are a recurring topic. Bundle deals, fee changes and affordability are raised regularly.

General impression Mixed picture

Experiences vary across staff, service delivery and pricing. Recurring themes centre on support interactions and the reliability of installations.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
ee.co.uk
Category
Technology
Registered since
2011
Domain age
14 years
Country
United Kingdom
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About this business

What EE offers

EE is a mobile network provider, broadband provider and technology retailer in the United Kingdom. It sells mobile handsets, SIM-only plans and broadband packages. The product line also covers gaming consoles, smart tech and entertainment services. Contracts range from 24-month plans to more flexible arrangements.

Plans and packages

EE provides 5G coverage and multiple plan tiers. These range from budget-focused No Frills options to higher-end Unlimited All Rounder SIMs. Broadband speeds reach up to 300Mbps. The EE One package bundles mobile, broadband, TV and entertainment for a household. This is aimed at families, gamers and entertainment-focused homes.

Products and brands

EE carries a range of handset and device brands. These include Samsung Galaxy, iPhone and Google Pixel. The line-up also features Oura Ring and PlayStation. Seasonal promotions and summer deals are offered across its plans and devices.