talktalk.co.uk
TalkTalk is a United Kingdom broadband provider offering fibre and Full Fibre plans. It also provides home phone and TV services with bundled add-ons.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Visual representation of the Checkuno Score.
Service reliability is a recurring theme in customer experiences. Topics such as outages and connection consistency are raised regularly.
Accessing support is a recurring discussion point. Waiting times and transfers between departments are mentioned regularly. Experiences around individual agents vary.
The website is discussed regularly. Logging in, accessing accounts and viewing bills are recurring topics.
Reaching a person is a recurring theme. Waiting times, callbacks and communication channels are mentioned regularly.
The overall picture leans critical. Recurring themes include service reliability, support access and the website.
Share your experience with TalkTalk and help others make better choices.
Share your experienceNo active alerts
There are currently no active warnings for this business.
TalkTalk supplies broadband across the United Kingdom. Its plans include fibre and Full Fibre options. Speeds range from 65 to 900 Mbps with Wi-Fi connectivity. Home phone and TV services sit alongside the broadband. Packages can include calling plans, mobile minutes and online security features.
The TalkTalk U plan is a customisable broadband option focused on Wi-Fi coverage rather than speed tiers. A Boosts programme lets customers tailor packages with add-ons for home phone, TV and mobile. Unlimited UK calls and international calling can be added. HomeSafe online security is built into the plans.
TalkTalk offers a One Touch Switching service for migration from other providers. The TalkTalk App and Wi-Fi Assist app support account and connection management. The company received a silver award for Innovation in Customer Service at the CCA Excellence Awards 2026. Its plans are positioned to be ready for the UK Digital Switchover.