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Is Openreach trustworthy?

openreach.co.uk

Openreach is a broadband infrastructure operator in the United Kingdom. It supplies network access and connectivity to communications providers, homes and businesses. Its range covers Full Fibre, Fibre to the Cabinet, copper broadband and Ethernet services.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

98 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
82%
Good
12%
Average
2%
Poor
2%
Bad
2%

Checkuno Insights

Staff professionalism

Around engineers, punctuality and politeness are recounted as a defining strength. Respect for property and clear explanations of the work are noted regularly.

Installation experience

How smooth and tidy the installation runs is described often. Quick completion with minimal disruption comes up regularly, though untidy outcomes are mentioned at times.

Communication and contact

Keeping customers informed and the ease of reaching support are described in varying ways. Clear communication is highlighted alongside difficulties arranging appointments.

Service delivery

Around the speed of resolving issues and completing setups, experiences are mostly positive. Efficiency and professionalism are appreciated regularly.

General impression Mostly positive

The overall picture is largely positive. Around engineers and installation in particular, positive experiences come up regularly.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
openreach.co.uk
Category
Technology
Registered since
2005
Domain age
21 years
Country
United Kingdom
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About this business

What it does

Openreach is a broadband infrastructure operator in the United Kingdom. It supplies network access and connectivity solutions to communications providers, homeowners, tenants, businesses, developers and landlords. The product range covers Full Fibre for ultrafast connections, Fibre to the Cabinet for superfast speeds and copper broadband. It also offers Ethernet services for business and digital phone lines.

Network and scale

Openreach operates the largest broadband network in the United Kingdom. It connects millions of homes, businesses and essential services across the country. The network supplies more than 650 communications providers. A central focus is the build of reliable Full Fibre infrastructure nationwide.

Background

The company supports the UK Government's gigabit-capable broadband programme. That rollout targets 99 percent of premises by 2032. Openreach serves several customer segments with tailored connectivity options, from individual households to property developers and landlords.