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Is GRADE MOBILE trustworthy?

grademobile.co.uk

GRADE MOBILE sells new and refurbished smartphones and watches on flexible subscription contracts. It also offers device trade-in and resale services. The company is based in Folkestone, Kent.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

80 /100
Largely positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
32%
Good
56%
Average
8%
Poor
2%
Bad
2%

Checkuno Insights

Product condition

The condition of refurbished devices is a recurring topic. Cosmetic state and battery health relative to the listing are discussed regularly.

Trade-in valuation

Trade-in quotes and final offers are a recurring discussion point. Differences between the initial online quote and the post-assessment figure are mentioned regularly.

Customer service

The ordering experience and support contact are discussed regularly. Experiences around communication consistency vary.

Delivery timing

Delivery speed is mentioned regularly, often within a day. Experiences around delays and order processing vary.

General impression Mixed picture

Experiences are mixed. Recurring themes centre on device condition, trade-in valuations and delivery.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Technology
Registered since
2017
Domain age
8 years
Country
United Kingdom
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About this business

What they do

GRADE MOBILE offers new and refurbished smartphones and watches on subscription. Devices are available on flexible 12-month or 24-month contracts. The model includes optional mid-contract upgrades. The company also provides device trade-in and resale services. All devices come with a warranty and a 30-day cancellation period.

Brands

The range centres on Apple iPhone and Samsung Galaxy devices. The company trades under its own GRADE MOBILE brand. Handsets are supplied SIM-free, leaving customers free to choose any provider.

Background

GRADE MOBILE is based in the United Kingdom, in Folkestone, Kent. Customer service and technicians are UK-based. Refurbishment is carried out in-house. The company sets out a sustainability focus through device refurbishment and circular economy practices, alongside an ESG commitment.

Service

Devices are dispatched with free shipping and a 30-day returns policy. The subscription approach lets customers upgrade partway through a contract. The combination of new and refurbished stock gives a choice across price points and conditions.