Is SMARTY trustworthy? View the Checkuno Score

smarty.co.uk

SMARTY is a mobile telecommunications provider in the United Kingdom, based in Reading. It offers SIM-only plans, data SIMs, pay-as-you-go services and refurbished phones. The network is powered by Three.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

81 /100

Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent

35%

Good

54%

Average

Poor

Bad

Checkuno Insights

Service delivery

Network performance and call and data functionality are recurring topics. Signal in certain areas is discussed regularly.

Pricing

Pricing and billing transparency are recurring themes. Savings compared with previous providers are mentioned regularly.

User experience

Sign-up, switching and online account management are recurring discussion points. Occasional technical glitches are also raised.

Customer service

Support experiences are discussed regularly. Access to help and available communication channels are recurring themes.

General impression Mixed picture

Experiences vary across network performance and support. Pricing and ease of use are recurring themes.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

About this business

Background

SMARTY is a mobile telecommunications provider based in Reading, England. Its network is powered by Three as the infrastructure partner. The 4G and 5G networks cover 99% of the UK outdoor population. Account management runs entirely online through a dashboard and mobile app.

Services

SMARTY offers SIM-only plans, data SIMs and pay-as-you-go services. The catalogue also includes refurbished phones. Plans cover 5G, unlimited calls and texts and EU roaming. Group plans and eSIM options are available. Agreements are no-contract and roll monthly, with no credit check required.

Features

Plans are flexible and rolling, with no annual price rises. Wi-Fi calling and unrestricted UK hotspotting are included. Customers can manage group plans of up to eight SIMs and use a refer-a-friend rewards programme. Support runs online through web chat and a community forum. Eligible customers also get free Wi-Fi on the London Underground. The wider emphasis sits on straightforward pricing with no hidden fees.