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Is AO Mobile trustworthy?

ao-mobile.co.uk

AO Mobile is an online mobile phone retailer in the United Kingdom. It sells new and refurbished smartphones from major brands. Mobile phone contracts are offered alongside device sales.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

28 /100
Below average

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
2%
Good
3%
Average
18%
Poor
52%
Bad
25%

Checkuno Insights

Refunds

Refund handling is a recurring discussion point. Experiences around processing times and communication vary.

Order fulfilment

Order fulfilment and delivery are discussed regularly. Experiences around dispatch timing and stock availability vary.

Customer service

Customer service responsiveness is a recurring topic. Experiences around phone support and follow-up vary.

Communication

Communication around order issues is mentioned regularly. Explanations and updates are a recurring theme.

General impression Mixed picture

Customer experiences are mixed. Recurring themes include refunds, delivery and customer service.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
ao-mobile.co.uk
Category
Technology
Registered since
2019
Domain age
7 years
Country
United Kingdom
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About this business

Products

AO Mobile sells new and refurbished smartphones through its online shop. Devices come from major brands including Apple, Google, Motorola and Samsung. Handsets are available across a range of price points. Mobile phone contracts are offered alongside the devices themselves.

Service model

The company is positioned as a price-competitive alternative to network providers. The emphasis rests on comparing deals across brands and contract options. Customers can browse discounted pricing on branded phones and tariffs in one place.

Background

AO Mobile operates in the United Kingdom. It serves customers buying both outright devices and contract deals. The offering centres on mobile phones and related contracts.