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Is DWP Housing Partnership trustworthy?

dwphousing.co.uk

DWP Housing Partnership is a private landlord in Dorset offering homes and business premises to rent. It manages over 3,000 units with in-house lettings, maintenance and housing support. The company is based in Bournemouth.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

80 /100
Largely positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
31%
Good
57%
Average
8%
Poor
2%
Bad
2%

Checkuno Insights

Staff interaction

Contact with individual staff members during the rental process is a recurring theme. Responsiveness to tenant queries is discussed regularly.

Lettings process

The journey from first contact through to key handover is a recurring discussion point. Property condition is also mentioned.

Complaint handling

Experiences around how concerns are addressed vary. Arrears communication and dispute escalation are recurring topics.

Communication

Engagement with tenant circumstances during disputes is discussed in varying ways across experiences.

General impression Mixed picture

The overall picture leans positive around staff contact and the lettings process. Experiences around complaint handling vary.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Finance
Registered since
2012
Domain age
13 years
Country
United Kingdom
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About this business

Background

DWP Housing Partnership has been around since 1985, when founder Dave Wells started with a single rental property in Poole. It has since grown into Dorset's largest private landlord. The company is headquartered in Bournemouth and serves areas across Dorset, including Poole, Boscombe and Canford Heath. It employs over 100 staff in-house.

Portfolio

The company manages over 3,000 residential and commercial units. It offers a wide choice of homes and business premises to rent. Around 77% of the portfolio consists of self-contained properties. Tenant retention is long, with 59% of tenants staying four years or more and 24% staying ten years or more. New development projects are underway.

Services

Services are run in-house and include a dedicated maintenance department, professional lettings advisors and housing management. The company also provides rent management, financial support information and welfare support. Tenants can pay rent and manage their accounts online through the DWP Housing App. Community work includes partnerships with BCP Council, charitable housing placements and local regeneration projects.