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Is John Lewis Opticians trustworthy?

johnlewisopticians.co.uk

John Lewis Opticians provides optical care including eye examinations, designer eyewear fitting and contact lens fittings. It also offers eyewear repairs, adjustments and paediatric eye care. The company has been around since 1987 and operates from several locations across the UK.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

60 /100
Mixed picture

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
3%
Good
46%
Average
42%
Poor
7%
Bad
2%

Checkuno Insights

Staff interaction

Interactions with staff are a recurring topic. Experiences vary across locations and individual visits.

Collection timing

Order fulfilment and collection timing are discussed regularly. Experiences around delays and notifications vary.

Product condition

The condition of finished glasses and lenses is a recurring discussion point. Prescriptions, frames and fitting are mentioned regularly.

Communication

Communication and follow-up are recurring themes. Experiences around reaching stores and promised callbacks vary.

General impression Mixed picture

Experiences are mixed. Recurring themes centre on staff interaction, collection timing and the condition of finished products.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Health
Registered since
2008
Domain age
17 years
Country
United Kingdom
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About this business

Services

The company provides optical care across a broad set of needs. This includes comprehensive eye examinations and contact lens fittings. Designer eyewear fitting is offered alongside repairs and adjustments. Paediatric eye care services are also available. Examinations are carried out by optometrists.

Products

The eyewear selection covers designer frames. Lenses from Essilor are mentioned. In select John Lewis locations the practice operates under the David Clulow brand. The offering covers both adult and child-friendly eye care.

Locations

The company operates from multiple sites across the UK. These include Oxford Street and Stratford in London. Further locations cover Leeds, Glasgow and Cheadle. Sites also operate in Cardiff, Milton Keynes and Knaresborough.

Background

The company has been around since 1987. Its approach centres on personalised optical care tailored to individual needs. The work combines eye testing, eyewear fitting and ongoing care under one service.